Shipping policy
Processing Time
All products are handmade and made to order and typically prepared within 1-3 business days.
You will receive a confirmation once your order has been shipped.
Shipping Within Canada
Local Delivery (within 100 km of Cambridge)
- Free local delivery available
- Delivery timing will be arranged after purchase
Standard Shipping
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Flat rate: $15 CAD
Express Shipping
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Flat rate: $35 CAD
Shipping to the United States
Standard Shipping
- Flat rate: $25 CAD
- Estimated delivery: 10–14 business days after shipping
Calculated Shipping Option
- Canada Post calculated rates at checkout
- 10% handling fee applied
International Shipping (Outside Canada & U.S.)
- Canada Post calculated rates at checkout
- 10% handling fee applied
- Delivery times vary by location
Shipping Notes
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All shipping timelines are estimates only and are not guaranteed
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Calm Studio Visuals is not responsible for delays caused by:
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Shipping carriers
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Customs processing
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Weather or other unforeseen circumstances
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Customers are responsible for any customs, duties, or import fees that may apply
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Once your order has been shipped, risk of loss transfers to the customer
Questions
If you have any questions about shipping or delivery, feel free to reach out: